Maria Elena leads the LATAM client practice at Blue Spirit Hosting, working remotely from Mexico City with the engineering and operations teams in Amsterdam, Eindhoven, and Rotterdam. She joined in 2019 after seven years at Empresas Públicas de Medellín's digital arm in Colombia (where she was responsible for the deliverability of all customer-facing transactional and marketing email across the utility's 5 million customer base) and four years before that at a Mexico City-based ESP serving mid-market retailers across Mexico and Central America.
Her practice covers the operational nuances that pure-EU deliverability engineers consistently underestimate: the disproportionate weight of Hotmail.com and Outlook.es addresses on Mexican consumer lists (Microsoft's share is 40%+ in MX, vs ~22% globally), the way LGPD's Article 7 legitimate-interest basis interacts with cold outbound in Brazil, the operational rhythm of CFE billing notifications versus retail promotion sends, and the very specific challenge of Argentine peso volatility forcing currency-hedged contract structures with EU-denominated infrastructure costs.
She owns the Spanish-language editorial line for the Blog and has authored or co-authored 14 of the 27 published Spanish posts. Her piece on post-pandemic list reactivation for B2B operators was the most-trafficked single ES post on the site in 2026 (37,000 unique visitors over 90 days). She is the operational liaison for Blue Spirit clients with consumer bases in CO, MX, AR, CL, BR, PE, EC and PA, and writes the monthly LATAM deliverability brief that goes to roughly 600 LATAM operators on a no-cost basis.
Maria Elena holds a Master's in Marketing Analytics from Universidad de los Andes (Bogotá) and the LGPD Compliance Officer certification from ANPPD (Brazilian privacy authority training entity). She speaks Spanish (native), English (C2), Portuguese (C1) and reads basic French. Outside work she runs a small specialty coffee importing co-op linking Veracruz growers with European roasters, and trains for trail half-marathons in the Sierra de Guadalupe.