Skip to content

Editorial team

Portrait of Lieke Hendriks
Years at Blue Spirit
5
Industry years
11
Posts on this blog
2
Languages
3

Lieke Hendriks

Senior Infrastructure Engineer · DevOps & Observability

📍 Rotterdam, Netherlands

Senior infrastructure engineer with a SRE background. Owns the Grafana / Prometheus / Loki / parsedmarc observability stack at Blue Spirit, the AlmaLinux base image and PowerMTA RPM packaging pipeline, and the IaC-as-code provisioning that brings new client tenants live within 4 hours of contract signature.

Background

Lieke joined Blue Spirit in 2021 from Bol.com (the Dutch retail giant) where she had been a senior SRE on their transactional email and notification platform — the system that pushes order confirmations, shipping updates and customer communications to roughly 12 million Dutch and Belgian consumers daily. Before Bol.com she ran infrastructure at a Rotterdam fintech and started her career as a Linux admin at Erasmus University Medical Center.

At Blue Spirit she owns the platform layer underneath the deliverability stack: AlmaLinux 9 hardened base images, PowerMTA RPM packaging with Ansible-driven config templating, the Prometheus/Grafana observability stack ingesting per-VMTA metrics, the parsedmarc + ElasticSearch DMARC aggregation pipeline, and the Terraform modules that provision new client tenants across the four jurisdiction-aware nodes (NL, BG, MD, LU) in under 90 minutes start-to-finish.

Her observability stack is the data backbone of every quarterly incident-pattern review and is the basis for the public Blue Spirit status page. The volume vs. incidents annual chart on /status is fed by the same Prometheus queries that drive the on-call dashboards. Lieke published the Grafana JSON for a sender reputation aggregation dashboard on the Grafana community site in 2024 — it has roughly 4,200 imports as of 2026.

She has a Red Hat Certified Architect (RHCA) credential and contributes occasionally to the AlmaLinux project. Outside work she runs ultras (last finish: UTMR 130km in 2024), keeps reef tanks, and reads aggressive amounts of Russian literature.

Areas of expertise

Click any area to filter the post list below to Lieke's writing on that topic.

Education

  • TU Delft

    BSc Electrical Engineering · minor in Computer Architecture

    2010–2013 · Netherlands

Certifications

  • Red Hat Certified Architect (RHCA)

    Red Hat · 2022

  • Red Hat Certified Engineer (RHCE)

    Red Hat · 2018

  • HashiCorp Certified Terraform Associate

    HashiCorp · 2021

  • Certified Kubernetes Administrator (CKA)

    CNCF · 2020

Languages

  • Dutch (native)
  • English (C2)
  • Russian (B2)

Selected projects at Blue Spirit

A non-exhaustive list of work Lieke has led or contributed to, with the operational metrics that came out of each.

Tenant provisioning automation v3

2023 Q3–2024 Q1

Rebuilt the new-client tenant provisioning pipeline as a single Terraform module per tenant, encompassing PMTA cluster registration, VMTA pool allocation, DKIM key generation and rotation schedule, monitoring dashboard provisioning, and DMARC aggregator subscription. Time from contract signature to fully-provisioned tenant: 4 hours (was 36–72 hours).

  • Provisioning lead time: 36-72h → 4h
  • Manual configuration steps: 47 → 0
  • Operator-hours per onboarding: 6 → 0.5

Public status page Prometheus pipeline

2025 Q1–Q2

Designed the Prometheus query layer that powers the public /status page (KPIs, ISP delivery performance table, reputation history chart, MTTR/MTTD evolution, capacity headroom). Same data feeds the internal on-call dashboards — single source of truth ensures public reporting matches operational reality.

  • Public KPIs published: 18
  • Query latency P95 on /status load: 380ms
  • Internal-to-public data divergence: 0%

AlmaLinux 9 base image hardening

2024 Q2

Migrated all production hosts from AlmaLinux 8 to AlmaLinux 9 with a CIS-benchmark-hardened base image. Used in 100% of new tenant provisions and back-migrated all existing tenants over a 9-week rolling window with zero customer-facing downtime.

  • Hosts migrated: 184
  • Customer-facing downtime: 0 minutes
  • CIS Level 2 compliance: 100%

Want Lieke on your engagement?

Senior engineers handle every Blue Spirit account directly. If you have a deliverability or compliance question that fits Lieke's background, we'll route the conversation to them.

Chat with us on WhatsApp